RideBits / Help ridebits.app ↗

Help

Answers for operators, clients, and drivers.

00
Getting started with RideBits

From zero to taking bookings under your own name — six steps, about an hour, most of it in the app.

Begin the walkthrough →
Running your business
01 How pricing works How RideBits quotes trips: your rates and vehicle classes drive automatic, itemized prices your clients see upfront. 02 Bookings and the life of a job How a RideBits booking flows from request to confirmation, assignment, the trip itself, and completion. 03 Assigning drivers How to put drivers on scheduled trips and how on-demand dispatch reaches your on-duty drivers. 04 Getting paid Cards on file, charging on your terms, payment requests, recording cash, receipts, and how refunds work. 05 Messaging Every trip has its own conversation between you, your client, and your driver — here's how it works. 06 Your RideBits subscription Plans, the free trial, switching between Solo and Fleet, updating your card, and canceling.
For clients
07 For clients Booking with a company on RideBits: getting the app, joining by handle, paying, and reaching your operator.
For drivers
08 For drivers How invites work, how jobs reach you, going on duty, and what location sharing does during trips.
Account
09 Account and privacy Deleting your account, requesting your data, and how to reach RideBits support.