Manage Your Data
At RideBits, you have control over your personal data. You can request partial data deletion or full account deletion at any time by emailing:
Request specific data deletion
You can ask us to delete specific data while keeping your account active. This includes:
- Job and trip history
- Messages and conversation history
- Location history
- Any other personal data you have shared with us
Delete your account entirely
If you would like to permanently delete your account and all associated data, you can request that as well. This removes everything, including your profile, messages, job history, and any other data linked to your account.
How to make a request
Send an email to support@ridebits.com and include:
- The email address or phone number associated with your account
- The name on your account
- What you would like deleted — specific data or your full account
What to expect
- We will verify your identity to protect your account
- Your request will be processed within 30 days
- Full account deletion is permanent and irreversible
If you are a member of a transportation company account, your account administrator may also be able to manage your data or remove your access. Contact your administrator or reach out to us at the email above.